Returns & Exchanges
At Lester Lampert, we stand behind the exceptional quality of our fine jewelry and luxury goods. If you are not completely satisfied with your purchase, we offer a 14-day return or exchange window for items in their original, unworn condition.
Initiate Your Return
Contact our concierge team via phone or email to request a Return Authorization (RA) number and receive a secure, insured shipping label.
Package Your Item
Place your item in its original presentation box with all laboratory certificates, appraisals, and documentation included to ensure a full refund.
Secure Shipment
Affix the provided prepaid label to a new shipping box and drop it off at an authorized courier location, ensuring the package is scanned for tracking.
Inspection and Refund
Once our master jewelers verify the item's condition, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing