Frequently Asked Questions
Everything you need to know about our luxury collections and services.
How do I determine my correct ring size?
We offer a complimentary printable ring sizer on our website, or you can visit our boutique for a professional fitting. If you are purchasing a gift, our experts can help estimate size based on standard measurements.
What is your shipping policy for high-value items?
All orders are shipped via insured overnight delivery to ensure maximum security. A signature from an adult at the delivery address is strictly required for all Lester Lampert shipments.
Do you offer custom jewelry design services?
Yes, we specialize in bespoke creations. You can schedule a consultation with our master jewelers to transform your vision or heirloom stones into a unique, handcrafted masterpiece.
What is your return and exchange policy?
We accept returns on non-customized items within 14 days of delivery, provided they are in original, unworn condition with all security tags attached. Custom designs and engraved pieces are final sale.
Are your diamonds ethically sourced?
Lester Lampert is committed to ethical sourcing. We only purchase diamonds from suppliers that adhere to the Kimberley Process, ensuring all stones are conflict-free and responsibly mined.
Do you provide appraisals for insurance purposes?
Every purchase from Lester Lampert comes with a detailed retail replacement appraisal. We also offer independent appraisal services for legacy pieces by appointment.